Summary: CloseReady collects your name, phone number, email, and homebuying information when you submit our eligibility form. We use this information to contact you about the HOPER homebuyer program. We do not sell your personal information to third parties. We may share it with program partners to process your enrollment.

1. Who We Are

CloseReady (“we,” “us,” or “our”) operates the website qualifywithhoper.com. CloseReady is an enrollment partner for the HOPER program administered by Attainable Housing Advocates (AHA). Our website helps prospective homebuyers learn about and apply for the Hope for Homeownership Research Project (HOPER).

If you have questions about this Privacy Policy, contact us at: privacy@qualifywithhoper.com

2. Information We Collect

Information You Provide Directly

When you submit our eligibility form, we collect:

First and last name
Phone number
Email address
State where you are purchasing a home
FHA pre-approval status
Estimated purchase price range
Homebuying timeline
How you heard about us

Information Collected Automatically

When you visit our website, we automatically collect certain information including:

IP address and general location
Browser type and device information
Pages visited and time spent on site
Referring website or search query

Cookies

We use cookies and similar tracking technologies to improve your experience on our site, analyze traffic, and understand where our visitors come from. You can control cookie settings through your browser preferences.

3. How We Use Your Information

We use the information we collect to:

Contact you by phone, text, or email regarding your HOPER eligibility
Enroll qualified applicants in the HOPER research program
Connect you with participating loan officers and program partners
Send you follow-up communications about your homebuying journey
Improve our website and marketing effectiveness
Comply with legal obligations

4. Text Message Communications

By submitting our eligibility form and checking the consent box, you agree to receive text messages from CloseReady regarding your homebuyer assistance eligibility. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out of text messages. Reply HELP for assistance.

We will not share your phone number with third parties for their own marketing purposes.

5. How We Share Your Information

We may share your information with:

Attainable Housing Advocates (AHA) — to process your HOPER program enrollment
Participating loan officers — to assist with your FHA loan and home purchase
Service providers — including our CRM platform (GoHighLevel), email providers, and analytics tools that help us operate our business
Legal authorities — if required by law or to protect our legal rights

We do not sell your personal information to third-party marketers or data brokers.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. If you would like us to delete your information, please contact us at privacy@qualifywithhoper.com.

7. Your Rights

Depending on your state of residence, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of certain communications

To exercise any of these rights, contact us at privacy@qualifywithhoper.com.

8. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

9. Children’s Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

CloseReady
Email: privacy@qualifywithhoper.com
Website: qualifywithhoper.com